JohnTalk FAQ

Portable Restrooms

General

Questions and Answers

Portable Restrooms

Why are my roofs a different color than the load I got last time?

   The ‘tint’ in our natural roof sheets has nothing to do with poor quality control. There are multiple factors that can contribute to this, but the most probable one is inherent in the High Molecular Weight Polyethylene (HMWPE) material that is used. This is something that is beyond anything that we could put into our specifications to alleviate. It has to do with how the HMWPE material is manufactured, and what processing additives are added by the manufacturers to enable them to get the best output they can in their process.  Different railcars of material from the same manufacturer results in different 'tints' on this roof sheet.  This will bleach out over time, but depending where you are located in the US, it will take more time in some areas than others. 

   Long ago, it was determined that the translucency of our roof sheet was most critical -sunlight must be able to get through our roof sheet during the day into the units.  The only way to eliminate this temporary problem of the yellow tint to our Natural Roofs would be to add white pigment to our UV package, but this would reduce the translucency of the roof, which was deemed unacceptable.  Therefore, the white pigment was left out and temporary tinting occurs.  As mentioned before this will bleach out over time. 

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General

Who can I talk to regarding equipment purchases?

We have local sales representatives assigned all over the word. To find a local sales representative near you simply click here, or call our corporate office and ask for Sales at 1-800-292-1305.

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How do I get a quote for equipment?

Our local sales reps can assist you with all of your equipment needs. To request a quote simply contact your local sales rep directly , or you can request someone online to contact you directly by clicking here. To assist you directly by phone call our corporate office direct at 1-800-292-1305 and ask for Sales.

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How do I find PolyJohn Service Center near me?

We have distribution and service centers all over the world. To find a service center near you simply click here, or call our corporate office at 1-800-292-1305 and ask to be directly connected to a service center in your area.

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Who do I call if I have questions with my bill?

Your sales rep can assist you with any questions regarding you bill. You may contact them simply by clicking here, or by calling our corporate office at 1-800-292-1305 to be forwarded directly to your sales rep.

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How can I protect myself from shipping damages?

Shipping damage can and does happen. To protect yourself:

  • Check for damage before the driver leaves.
  • Show any damage to driver.
  • Refuse all or part of shipment, if needed.
  • Note problems on shipping document.
  • Contact the customer service rep that shipped the package.

If you ever receive a damaged PolyJohn shipment, you can call us at 1-800-292-1305.

 

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How many portable restroom units does my customer need for a construction site?

Of course, every site is different. However, below is a guideline. Talk with your PolyJohn Representative to help you decide based on your customer’s specific needs.

  • Number of workers 1-10; Recommended number of units (1)
  • Number of workers 11-20; Recommended number of units (2)
  • Number of workers 21-30; Recommended number of units (3)
  • Number of workers 31-40; Recommended number of units (4)

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How many portable restroom and sink units does my customer need for a special event?

The total number of recommended restroom units and sinks is a function of the hours the event is in use and the total of number of people in attendance. To help assist you with this, Polyjohn has provided a Restroom/Sink Estimator for Special Events that you can access here: Special Event Restroom Sink Estimator.

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What are my payment options?

Your Sales Representative can assist you with payment term options and financing choices. To contact your local sales representative nearest you simply click here, or call our corporate office and ask for Sales at 1-800-292-1305.

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How can I save money on shipping?

Whether you require a truckload of equipment, or just need an order of supplies, your Sales Representative is experienced and intimately familiar with the shipping options in your area. To contact your local sales representative nearest you to help you save money simply click here, or call our corporate office and ask for Sales at 1-800-292-1305.

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